Equipment Rental Specialist


Equipment Rental Specialist

Rental Village
Location: Carleton Place, Ontario
Posted: June 15th 2020
Deadline: August 14th, 2020

Rental Village provides a variety of equipment rentals including air compressors, moving equipment, generators, hand tools, concrete equipment and much more. We have been in business since 1983 in Carleton Place. We are also a Stihl dealer, provide used equipment and provide service as well.

We are currently recruiting for an Equipment Rental Specialist. This is a full-time position.

Duties and responsibilities:

  • Greet and serve customers when they enter the store in a manner that exemplifies a friendly, ready-to-serve attitude
  • Answer customer inquiries with intent to fulfil our purpose, which is to help our customers solve their problem by providing the right equipment, service or advice
  • Make every attempt to answer the telephone by the second or third ring and answer with a smile (it can be heard)
  • Have an efficient understanding of computer software and its use including, but not limited to:
    • locating and accurately quoting rental rates
    • accurately completing quotations, reservations, contracts and invoices
    • closing out contracts and producing invoices
    • scheduling delivery and pick-up of equipment using Google Calendar and Google Maps
    • instructing customers on safe equipment operation and assisting them with loading and unloading when required

This is not just a customer service position. The successful candidate must be able to answer customer questions and suggest proper equipment, so tool knowledge is essential.

  • Must have a high school diploma or equivalent
  • Ability to multi-task
  • Took knowledge
  • Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form
  • Able to maintain a cooperative working relationship with co-workers
  • Must be able to lift and carry 75lbs (35kg) at a minimum
  • Some mechanical ability or aptitude is an asset
  • Computer competency is an asset
Additional Information

This is a fast-paced environment so the right application will be an energetic person who is willing to work. We are a business that values honesty and integrity. We value strong, friendly relationships between team members. We appreciate the value of good service and offer our customers the same. We value the safety of our team members and customers.

If you would be interested in working with us, we would like to hear from you.

Contact Information
Darlene Monette
Rental Village
10348 Cavanagh Road,
Carleton Place, Ontario, Canada
K7C 4W1

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