Queensway Carleton Hospital
Location: Ottawa, Ontario
Posted: January 26th 2020
Deadline: March 26th, 2020
Salary: $113,275.50 - $145,314.00 per ye

Who are we? Queensway Carleton Hospital (QCH) was ranked #1 hospital in the region and among the top 25 in Canada by Newsweek. We are west Ottawa’s only full-service community hospital offering a diversity of medical and surgical programs and services. Employing over 2,100 health care professionals, our 264-bed hospital is the secondary referral centre for the Ottawa Valley. Operating within a lean management system, the hospital focuses on continuously improving our cornerstone programs in emergency, childbirth, geriatrics, mental health, rehabilitation, medicine, surgery and critical care services. Serving a population of greater than 500,000, QCH also has one of the fastest-growing catchment areas in Canada.

This is an exciting time to join our team. QCH has officially kicked off the True North project as part of the planning process for our new strategic plan. Over the last year, the hospital has grown from 1,300 employees to over 2,100 and the budget has quadrupled from $50 million to over $220 million. As part of this project, QCH will take a detailed look to understand the changing nature of the community we serve, assess our strengths and challenges, and examine emerging health trends. Advice will be sought from staff, physicians, volunteers, community partners and, of course, patients and families to help determine our True North – an aspirational vision for the future. Now that you are a little more familiar with who we are, here is some more insight into who we are looking for!

Queensway Carleton Hospital (QCH) is recruiting for a Director, Diagnostic and Corporate Services (Diagnostic Services, Parking and Protection Services, Call Centre and Corporate Emergency Management). This is a full-time position.

You are a subject matter expert across all functional areas of diagnostic services. You are wired to develop collaborative relationships. You know how to generate revenue and be fiscally responsible. You plan the work, empower the team and coach for success.

If this is you, then we want to talk to you.


  • Provide operational leadership for diagnostic and corporate services
  • Establish collaborative working relationships with physicians and peers
  • Create a positive, developmental work experience for team members
  • Foster a culture of continuous improvement and a constant focus on advancing patient care
  • Provide leadership in the selection and implementation of advanced diagnostic technologies, systems or programs to ensure an efficient operation that supports high-quality patient care
  • Maximize all revenue-generating and benchmark efficiency opportunities through provincial networking and team engagement
  • Maintain external contacts with other health care organizations in both the private and public sectors and with professional societies for the mutual exchange of information and the development of new ideas, methods and technologies
  • Establish collaborative and mutually beneficial partnerships with other healthcare organizations in our region and provincially
  • Encourage the departmental staff to keep current with state-of-the-art technology via continuing education courses and seminars and self-learning activities
  • Establish and lead committees and task groups to help solve operational challenges and undertake long-term projects
  • Involve all key stakeholders in the development of policies and procedures, work processes and selection and purchase of new technologies
  • Ensure the work environment is safe, stimulating, motivating and rewarding.

Exceptional leadership skills

  • Bachelor’s degree in a related field
  •  Minimum five (5) years progressive managerial experience in diagnostic services
  • Strong contract negotiations and financial management skills


  • Master’s prepared or actively in progress
  • Current registration in good standing with CMRITO (College of Medical Radiation and Imaging Technologists of Ontario)
  • Experience in lean management
Additional Information

Thank you for your interest in Queensway Carleton Hospital. We are committed to providing an environment which is respectful to all. If you have a disability which requires accommodation during any stage of our recruitment process, please let us know how we can assist you.

Apply Online

Contact Information
Queensway Carleton Hospital
3045 Baseline Road,
Ottawa, Ontario, Canada
K2H 8P4

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