Customer Services Receptionist


Customer Services Receptionist

City of Peterborough
Location: Peterborough, Ontario
Posted: June 13th 2019
Deadline: June 26th, 2019

The City of Peterborough is recruiting for a Customer Services Receptionist.

The Customer Services Receptionist serves as the primary contact for Peterborough Sports and Wellness Centre (PSWC) members and patrons and is responsible for the exchange of information between staff and members of the public. This person will greet and direct incoming patrons and ensures proper processing using the PerfectMind software system. The Customer Services Receptionist completes registrations, processes payments, provides facility tours, maintains cash float and prepares the daily balance report. This role is also responsible to monitor facility capacity numbers for fitness, program and aquatic areas ensuring safety guidelines, policies and procedures are adhered to.

  • Completion of a secondary school diploma
  • A minimum of 3 months related or on-the-job experience
  • Proficient in the use of computers including basic knowledge of Word and database programs in addition to basic mathematical skills
  • Excellent communication skills and interpersonal skills with a demonstrated commitment to customer service
  • Must have the ability to multi-task and to maintain focus in a frequently distracting environment
  • First Aid, CPR and AED certifications are required
Additional Information

This position will work a variety of different shifts between 3-24 hours per week.
Salary: $17.45 per hour

Qualified applicants are invited to submit an online application via our website no later than 12:00 p.m. on Wednesday, June 26, 2019.

The City of Peterborough is an organization that strives to embrace the spirit of inclusion, diversity, equity and accessibility. We are an equal opportunity employer committed to building an inclusive and barrier-free environment in which all individuals have access to the City's goods, services and facilities. If contacted for an employment opportunity, please advise human resources if you require an accommodation.

The personal information submitted for employment is collected under the Freedom of Information and Protection of Privacy Act and will be used to determine eligibility for employment. We thank you for your application, but advise that only those selected for an interview will be contacted.

Apply Online

Contact Information
City of Peterborough
500 George Street North,
Peterborough, Ontario, Canada

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